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Return Policy


RETURNS

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To be eligible for a return, your must explain why you are refunding your original payment. Generally, a refund will not be offered until service is completed to gauge if it was worthwhile.


Additional non-returnable items:
- Engagement Groups

To complete your return, we require a receipt or proof of purchase.


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at viralindustriesteam@gmail.com

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


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